Shipping Policy

Where are you based?

We are located in Palo Alto, California.

How long does shipping take?

It depends on what region you are in. In general, it takes around 3-5 business days for processing, then Free Shipping takes 10-30 days to arrive (processing time included). Please see below for estimated shipping times based on your region. 

(We offer a 30-day money back guarantee if your order has not arrived in 30 days)

Region Estimated Shipping Time (Business Days, Processing times included)

North America 10-30 days

Europe 15-30  days

Asia 10-30 days 

Everywhere Else 15-30 days  

How do I track my order?

Tracking will be available in 3-5 business days after ordering and can be tracked on 17track.net or on our website

If you have any questions, please contact our live chat